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Frequently Asked Questions

Shipping Information

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
All shirts will be shipped via DHL. Please allow 1-3 business days for processing. Packages will be shipped in the order they are received. For orders placed during public holidays and busy periods, please allow extra time for your orders to be processed. All dad hat purchases will be processed and shipped the next day.
DO YOU SHIP INTERNATIONALLY?
Yes, we offer worldwide shipping on all items. Simply check out using the standard checkout page. Shipping may vary based on weight, lcoation, and shipping method.
HOW MUCH DOES SHIPPING COST?
Shipping costs are calculated using Shopify live rates and may vary based on weight, location, and shipping method. Note that for all dad hat purchases, we offer free shipping.

Orders & Returns

I'VE MADE A MISTAKE, CAN I CHANGE MY ORDER?
We try our best to process orders as quickly as possible. But we will try to accommodate any order changes. The quickest way to get a hold of us is by sending us an email at info@memeverse.com. Please be sure to include your order number and all changes that need to be made. We will be sure to let you know, as quickly as possible, if we can accommodate said changes.
DO YOU ACCEPT RETURNS OR OFFER EXCHANGES?
If you find yourself unsatisfied with your purchase, we can offer a refund or exchange within 14 days of purchase. Simply email info@memeverse.com with your order number, proof of purchase, and we’ll let you know if your order qualifies for a return or an exchange. For details on the return/exchange requirements, please visit the Returns Policy page, here.

General Questions

HOW SHOULD I WASH MY ITEMS?
Shirts are the 3001 Unisex Jersey Short Sleeve by BELLA+CANVAS. We recommend a warm machine wash, with like colors, followed with a tumble dry on low setting. For dad hats, we suggest a quick cold wash rinse when needed.
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